Privacy Notice

Who Handles Your Enquiry

Textile Solutions Professional Ltd., 19 Shepherd Cross Street, Bolton, BL1 3BS, United Kingdom, handles information you provide when asking about our products and services. Contact support@drawtexturingsolutions.com about your information.

Information We Receive

The enquiry form collects your name, company, email address, telephone number, enquiry subject and requirements, plus any optional machine or part details. Please avoid sending personal information that is not needed for your enquiry.

How We Use it

We use this information to respond, assess your requirements, prepare quotations and manage the resulting business relationship. We do not use an enquiry as consent to marketing. Where relevant, this supports steps towards a contract or our legitimate interest in responding to business enquiries.

Submission and Storage

Form submissions are stored in TSP’s restricted enquiry inbox through this website’s hosting service. They are accessible to authorised TSP personnel. Optional photographs and drawings are stored privately with the enquiry and are accessible through the restricted inbox. Information needed by a supplier to assess your application is limited to the relevant technical details.

Retention and Your Choices

Enquiry information is retained while needed to respond and manage the business relationship, and where business or legal recordkeeping requires it. You can ask TSP to review, correct or delete your information, subject to applicable recordkeeping requirements. You may also raise a concern with the UK Information Commissioner’s Office.

Website and Messaging Services

This website does not add advertising trackers. The hosting service may process technical request data to operate and protect the website. If you use email, WhatsApp, Telegram or WeChat, that service also processes information under its own terms and privacy notice.